Terms of Service

Please read these terms carefully before using our services.

Last updated: December 22, 2025

1. Acceptance of Terms

By accessing or using HotelOps services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

HotelOps provides a hotel operations management platform that helps hospitality businesses streamline their operations, improve staff communication, and enhance guest experiences.

3. User Accounts

To use certain features of our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the service
  • Upload malicious code or content

5. Intellectual Property

All content, features, and functionality of HotelOps are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

6. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these terms or required by law.

7. Limitation of Liability

To the maximum extent permitted by law, HotelOps shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform.

9. Contact

For questions about these Terms of Service, please contact us at legal@hotelops.net.