6
ROLE TIERS
Set clear responsibilities across owners, managers, and teams
AI-Powered Hotel Operations Platform
Simple Hotel Operations
HotelOps unifies front desk, housekeeping, maintenance, schedules, and team communication with AI-assisted workflows that keep every shift on track.
- Faster room turns/
- Clear shift ownership/
- Live manager visibility
Operational Impact
Control Daily Operations with Confidence
Give every department clear priorities, live updates, and measurable execution standards.
78
PERMISSION CONTROLS
Protect standards and approvals across single or multi-property setups
6
ALERT TYPES
Keep housekeeping, front desk, and maintenance aligned in real time
3
TEAM APPS
Manage operations across web, iOS, and Android workflows
1
UNIFIED OPERATIONS PLATFORM
Track rooms, tasks, teams, and service execution in one place
Designed to help leadership teams improve internal coordination, consistency, and operational performance.
Operations Suite
Everything hotel teams needto run smoother shifts
From room readiness to maintenance follow-through, HotelOps helps teams execute faster and gives managers the visibility to improve performance property-wide.
Management & Multi-Property Oversight
78
Controls
Monitor operational performance across properties, enforce standards, and keep every department aligned to the same playbook.
- Portfolio-level visibility
- Cross-property performance tracking
- Role-based governance and approvals
Front Desk Operations
Live
Room Board
Speed up check-in and check-out flows with live room status and clear handover signals between front desk and room operations.
- Check-in and check-out workflows
- Batch checkout actions
- Real-time room readiness visibility
Housekeeping & Room Operations
Dual
Status
Assign, track, and complete room tasks with clear ownership, cleaner shift handovers, and full execution history for managers.
- Cleanliness + occupancy + OOO tracking
- Task ownership and assignment queues
- Photo-backed history and audit trail
Maintenance & Engineering Workflow
Auto
Routing
Keep issues from slipping through the cracks with structured ticket workflows, priorities, and status tracking from request to resolution.
- Status-based ticket progression
- Category and priority control
- Resolution history with evidence
Why leadership teams choose HotelOps
- 01
One source of truth
Shared room, task, and shift context across all teams
- 02
Faster execution
Less back-and-forth and fewer missed handovers
- 03
Clear accountability
Track ownership and completion with confidence
- 04
Stronger control
Protect standards across properties and departments
AI ASSISTANCE FOR OPERATIONS
Smart Assistant forHotel Teams
Use AI-assisted voice updates, photo-supported issue checks, and daily summaries to help managers and staff make faster operational decisions.
Available in HotelOps
Managed with usage controls and team-level permissions
AI Capabilities
- 01
Voice Updates
Capture updates quickly during busy shifts without slowing teams down
- 02
Photo-Based Review
Support maintenance and room quality decisions with image context
- 03
Daily Operations Summary
See cleanliness, occupancy, backlog, and priorities in one briefing
Built for Lodging Operators
Designed for every property model
Whether you manage one hotel or a portfolio, HotelOps helps standardize execution while keeping local teams flexible and accountable.
Set standards once and execute consistently across every property.
01
Boutique & Independent
Lean teams that need tight shift coordination
02
Business Hotels
High-turnover environments with constant room movement
03
Resorts
Complex operations with multiple departments and facilities
04
Multi-Property Groups
Central leadership with property-level execution teams
05
Serviced Apartments
Long-stay operations that require process consistency
06
Hybrid Hospitality
Mixed room models with shared operations requirements
Built for Owners and Managers
Why Hotel Leadership Teams
Choose HotelOps
Improve internal execution, reduce daily friction, and give managers confidence that every shift is on track.
Real-time
Operational Visibility
Faster
Team Coordination
Consistent
Service Standards
- 01
End-to-end operational coverage
Coordinate front desk, housekeeping, maintenance, tasks, and shift workflows from one shared system.
One platform for core hotel operations
- 02
Automation that reduces manual follow-up
Route work quickly, track ownership, and reduce status-chasing so managers can focus on service quality and performance.
Fewer bottlenecks, faster execution
- 03
Control and consistency across properties
Set permissions, workflows, and operating standards that help every property run with the same level of discipline.
Standardize operations without micromanaging
Operate with clarity. Execute with consistency.
HotelOps helps teams stay aligned while giving leadership real-time control over operations.
PMS Integrations
Connect HotelOps with Your PMS
Keep operations and reservations aligned with PMS integrations your teams already use, so room status and service execution stay synchronized.
20+
PMS Integrations
2-Way
Reservation & Room Sync
Live
Operational Updates
Current PMS Integrations
Not listed? Contact us.
Improve Internal Operations
Unify Your HotelOperations Team
Replace disconnected tools with one platform to run rooms, tasks, front desk, maintenance, scheduling, and internal communication.
Support for independent properties and multi-property groups
- Faster shift execution
- Better labor efficiency
- Clear accountability
- Consistent standards
Book a Product Walkthrough
See HotelOps with your workflow
We map your current hotel operations to HotelOps and show where your teams can reduce delays, improve coordination, and execute more consistently.
- 01
Validate fit for your property model
- 02
Review team workflows and accountability structure
- 03
Get a practical rollout plan for your staff
What you get in the demo
No commitment/Tailored walkthrough/Implementation guidance
Request a HotelOps Demo
Share your property details and operations goals. Our team will follow up with a tailored walkthrough.